You may have heard John Dennis and Gerry Callahan talking this morning about the survey the company is having them take today.
Here is the email sent to employees earlier this week:
Sent: Tuesday, May 14, 2013 10:52 PM
To: BOSTON USERS
Cc: Jeff Brown; Carmela M***; Mike K****
Subject: Employee Opinion Survey
Entercom Boston Employees, As you are aware, we have conducted employee opinion surveys in our markets in the past. Weezie Kramer, who was recently promoted to Station Group President, has requested that we do a company-wide survey.
The survey consists of questions that measure employee engagement and workplace satisfaction, that you will score on a scale between 1-7. We also have a few questions about what you like best/least about your job, along with what is going well overall and suggestions for improvement.
To expedite the process, I’ve asked Carmela M*** to facilitate the survey. You will be receiving an email from Jeff about the meeting schedule. The meetings will begin with a video message from Weezie, followed by a video message from me. Carmela will then hand out the survey and we ask that you complete it at the meeting and place it in a Fed Ex box that will be in the front of the room. The surveys will be sent overnight directly to my office.
I want to assure you that your feedback will be protected. Carmela has promised that no one will read your survey locally. She will make sure that the completed surveys stay in the Fed Ex box until I receive them. All of the feedback will be compiled into a report and therefore your feedback will be anonymous.
Thanks in advance for taking the survey and we look forward to receiving your feedback.
Corporate surveys are not all that uncommon. Companies do them all the time to gauge the morale of employees. My buddy Andy at WEEI says they’ve done them at WEEI before. The email above says so too. That’s not what Dennis and Callahan said this morning, as they said it was the first time they have ever done something like this in their 15/16 years at the station.
They also questioned why the company felt the need to do it at this point in time. Given the amount of recent departures from the station, both voluntary and involuntary, it seems obvious, which was the very point they were making. Interesting that the company is calling everyone to these meetings and having them take the survey under supervision. While this is a company-wide survey, you don’t need to be Sherlock Holmes to guess that it is aimed specifically at the Boston market.
Another email set the times for these meetings, as management went in at 9:00 am today, and there are all-employee sessions scheduled for 10:00 am and 4:00 pm.